Business Crime Newsletter

20th August 2015

The latest Business Bulletin from the West Midlands Police and Crime Commissioner can be viewed here

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Broadband Scheme

7th August 2015

Broadband Connection Voucher scheme
Your business could get up to £3k towards faster and better broadband, through the Broadband ... more »


NEBOSH Certificate

19th May 2014

The NEBOSH National General Certificate in Occupational Safety and Health is an examined basic qualification for people who are involved in health and safety at work. Such people include newly appointed safety advisors without previous experience; managers and supervisors with part-time responsibility for health and safety; and safety representatives.
For those appointed as part-time safety advisers the National General Certificate should give an adequate base for their work.However, for those with fulltime responsibilities as safety advisors, particularly in the more hazardous industries, further training will be required. Such people should consider obtaining the additional qualification of the NEBOSH National Diploma; or a NEBOSH Specialist Certificate such as the NEBOSH National Certificate in Construction Safety and Health, if they are working in a relevant industry.

Stating date 19th May 2014 
(12 days total: 5 days then miss a week then 5 days and two days following week).

GTG Training Academy & Conference Centre,
Bearing Drive,
West Midlands, WV11 3SZ

£1700 normal price - reduced to £1300 for members of the Black Country Chamber of Commerce.

Book your place

Incoterms® 2010 Workshop

16th May 2014

This session is for anyone involved in the despatch or purchase of goods internationally and who needs to be able to select the most suitable Incoterms® rule to use for their international despatches and purchases.
Content includes:
What are Incoterms® - Why are they needed and what they cover - the terminology and what it means - the factors that can affect the choice of Incoterms® and what factors can over-ride the choice of Incoterms® rule used - typical Incoterms® problems and how to avoid them - the terms transferred from Incoterms® 2000 and the new Incoterms® 2010 rules. Plus a step by step guide to all of the eleven Incoterms® 2010 rules found in the new publication and when should a specific Incoterms® 2010 rule be used in future trading. This is a very practical programme and includes a number of exercises and tests to check delegates’ understanding of Incoterms® 2010.

9.30a.m. - 1p.m.
GTG Training,
Bearing Drive,
Wolverhampton WV11 3SZ

Course cost: £150 +VAT for Chamber members; £200 +VAT for non-members.

Further information and to book your place

Conflict Resolution - Dealing with Difficult People

15th May 2014

When dealing with other people conflict sometimes arises; this one day course details best practice on how to resolve it when it arises, whatever the situation.

Course Description:
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives.
This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.

Key Benefits:
    Recognise how your own attitudes and actions impact on others
    Find new and effective techniques for managing negative emotions
    Develop coping strategies for dealing with difficult people and difficult situations
    Identify those times when you have the right to walk away from a difficult situation
    Learn some techniques for managing and dealing with anger

GTG Training Academy & Conference Centre,
Bearing Drive,
Wolverhampton WV11 3SZ

Cost of Course: £180 +VAT
(20% off this course for members of Black Country Chamber of Commerce)

Water Regulations - BMET

2nd May 2014

This one day course is intended for plumbers and heating engineers. It is also very useful for anyone working with solar thermal hot water.
There are no entry requirements for this course but it is primarily aimed at those already working in the plumbing and heating industry and already have knowledge of the fundamental requirements of hot and cold water systems and central heating systems.
You will be provided with a self-study pack at least two weeks before the course. The unit is assessed by a multiple choice question paper.

Course Content:
    Water fittings
    System design and installation
    Prevention of cross contamination
    Backflow prevention
    Hot and cold water services
    Water for use outside a property.

James Watt campus,
Aldridge Road,
Great Barr,
Birmingham B44 8NE


ATC Waterfront Business Park,
Brierley Hill DY5 1LX

Course cost: £182.50

Further information and to book place